We seem to be having an issue with the cc functionality in SSP 2.6.1.
Is this a known bug or has anyone else seen this? How to resolve?
I sent a test ReachOut from (redacted) in development and cc’d myself and (redacted), and the Email cc feature is not working in development either.
Sorry for the delayed response. I tested the inclusion of a CC on the Early Alert submission form in both 2.6 and current development, and the CC address appeared in the database and sent email in both cases. We have not made any changes related to the CC address in quite a while. What version of SSP do you have deployed? Is the CC value in the message table for the particular row? Is there an error count on that row? The row may exist in message_archive now depending on the SSP version.
|Free forum by Nabble||Edit this page|